FAQ's
General FAQ's
Drivers for my LCD monitor.
I am using Windows 95/98/2000/XP. How can I change my display settings?
My LCD monitor only allows me to display at a certain resolution, which I want to exceed...
My video card can only allow me to display at a certain resolution, which I want to exceed...
What does ARAG stand for? What is the advantage of anti-glare monitor?
What does "resolution" mean?
What is the Auto Adjust feature?
Why do my games only run as high as 800x600 and 256 colors?
Why upgrade to an LCD monitor?
Drivers for my LCD monitor.
| Our LCD monitors are all Plug & Play and do not require drivers. No drivers are available unless specified. Windows will recognize it as a Plug & Play monitor and install appropriate, default drivers. This will not effect the monitor's performance. |
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I am using Windows 95/98/2000/XP. How can I change my display settings?
| Click Start and move the mouse cursor to locate/click on Control Panel. Then click the Settings tab. Adjust the screen resolution slide bar to your desired resolution. Or Right click on your desktop, then select Properties. Click on the Settings tab. Adjust the screen resolution slide bar to your desired resolution. The resolution cannot and will not exceed the native resolution of the LCD. You can also adjust the color quality in Settings. |
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My LCD monitor only allows me to display at a certain resolution, which I want to exceed...
| Monitors are not upgradeable to allow higher resolutions/refresh rates that would exceed the native (true) resolution. For example, if you have a 19" LCD running at its native resolution of 1280 x 1024, but you prefer to run or view certain applications at 1600 x 1200, that will not be possible. You will need to purchase an LCD that supports 1600 x 1200 (UXGA) resolution. |
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My video card can only allow me to display at a certain resolution, which I want to exceed...
| Many video cards have room for more memory chips. Sometimes adding memory (RAM) to your video card can increase the video card's display capabilities. Refer to the video card user manual for the specific memory type and contact the card vendor or manufacturer to purchase the additional RAM. A purchase of a whole new video card can also be considered, which will allow your desired resolution and provide faster performance. |
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What does ARAG stand for? What is the advantage of anti-glare monitor?
| ARAG, an acronym for Anti-Reflective, Anti-Glare, is a trademarked process by which image quality is retained despite the fact that actually less silica is used to coat the screen to prevent glare and alleviate eyestrain. The ARAG coating method is noted for excellent image retention and clarity of viewing. |
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What does "resolution" mean?
| When referring to monitors and video cards, the word "resolution" is most commonly used to denote display format: e.g., 640 x 480 (width x height), 800 x 600, 1024 x 768, etc. It is the size of the image displayed in number of dots, which makes up the width and height of the image. In a more general sense, it refers to display quality/clarity related to dot pitch, pixel convergence, pixel depth, and other factors. |
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What is the Auto Adjust feature?
| Selecting this feature from the on-screen display menu or by pressing the "Auto" button, if included, will automatically adjust the screen to the best possible picture based on the current settings. |
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Why do my games only run as high as 800x600 and 256 colors?
| Games usually involve heavy graphics that may be too resource intensive. Game performance and speed may be affected if more colors were programmed for use. |
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Why upgrade to an LCD monitor?
| Not only do they save desk space and weigh less than conventional CRT monitors, LCD monitors are valued for their ability to reproduce more accurately displayed images, especially for print purposes. They also tend to have less glare, since flat surfaces of LCDs have fewer angles to pick up and reflect glare. This means virtually no eye strain for the user, which leads to hours of viewing enjoyment at a time. |
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Troubleshoot FAQ's
My LCD Monitor settings are off. Picture is not displaying correctly and does not look normal. What should I do?My LCD screen looks blurry. Text is not crisp. Is it defective?
No Audio coming from the speakers.
My LCD Monitor settings are off. Picture is not displaying correctly and does not look normal. What should I do?
| When in doubt, please press the MENU button on your monitor and activate the RESET or RECALL function from the On Screen Display (OSD) menu selections. This will reset the monitor back to the manufacturer default setting. Please follow by pressing the AUTO button or perform auto adjust from the OSD menu. |
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My LCD screen looks blurry. Text is not crisp. Is it defective?
| Not necessarily. Please check to see that your resolution is set at the native resolution of the LCD. 15" LCD = 1024 x 768 typically. 17" LCD or 19" LCD = 1280 x 1024 typically. LCDs running at their native resolution will have the best picture. For example, for 17" LCDs, there are 1280 pixels (horizontal) and 1024 pixels (vertical), making up the 1280 x 1024 native resolution. Any resolution below that for 17" will create slight blurriness as a result of pixel sharing (eg. 1024 x 768, 800 x 600). This is NORMAL. |
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No Audio coming from the speakers.
| Check your audio connections. Verify that you are plugging the audio cable to the correct speaker output from your sound card. Is there sound coming out of the audio output? Try plugging an external speaker if available to verify. Increase the volume level for both the LCD monitor and PC. Make sure sound is not muted from your PC. Double click the speaker icon on the right side of the task bar and make sure none of the check boxes for MUTE are checked from the Master Volume control menu. Check to see if the speakers are muted from the LCD monitor's on-screen display menu. MUTE and UNMUTE while playing music. Use a spare audio cable other than one that came with the unit to verify if it is an audio cable problem. |